Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
Standard Terms and Conditions of Sale
IMPORTANT: Please read these general terms and conditions of sale carefully as they, together with your order confirmation, constitute the contract between INTERPARTS and you for the sale of the goods you purchase on, or as a result of you viewing our product range.
By placing an order you confirm that you have read, understood and agree to these Conditions in their entirety.
The Site is owned and operated by ALTEC - INTERPARTS. . Our contact details are displayed in the contact page of our website. Our VAT number is GB 633 8241 45.
Catalogues, price lists and other advertising matter are an indication of the types of goods offered and no prices or other particulars contained therein shall be binding.
The prices displayed on our website are shown excluding VAT.
Quotations are open for acceptance within 30 days. Prices on orders issued within that period are guaranteed firm for three months from the date of formal acknowledgement. Deliveries extending beyond the initial six months will be invoiced at the prices shown in the Company's then current price list.
Notwithstanding any clauses attached to Customers' orders, the Company's formal acceptance of the order is made on the understanding that this clause applies and is accepted by the Customer unless expressly waived, in writing, by the Company.
All orders are subject to acceptance and availability. We try and ensure the accuracy of the stock figures provided, however we cannot always guarantee that the stock is available for sale as there are inevitable stock losses from damage for example. If the goods you have ordered are not available from stock we will contact you by email or phone and you will have the option either to wait for the stock to become available or to cancel your order for a full refund.
For orders prior to 14:00, we aim to despatch goods on the same day as the order. Please refer to the delivery section for full shipping details and charges.
You may be required to pay extra for delivery and it may not be possible to deliver to some locations.
We will deliver the goods to the location specified for delivery in your order. Please ensure that this is accurate. We cannot accept any liability for loss or damage to the goods once they have been delivered in accordance to your delivery instructions. We will aim to deliver the goods by the date quoted for delivery but delivery times cannot be guaranteed and therefore time is not of the essence.
Unless otherwise agreed in writing, payment in full is due immediately in respect of any goods delivered. Until payment is made in full, the goods shall remain the property of the Company, but the risk therein and all liability to third parties in respect thereof shall pass to the customer on delivery.
We will take payment for online orders by Paypal or from your credit or debit card. We accept no liability if a delivery is delayed because the correct payment details were not provided. If it is not possible to obtain full payment of the goods from you then we can refuse to process the order and/or suspend any further delivers to you. This does not affect any other rights we may have.
Credit terms can be arranged for customers taking regular deliveries of goods, such payment terms are 30 days from date of invoice and are strictly nett. For infrequent purchases and/or low value orders payment against a pro-forma invoice is required.
All accounts are strictly nett unless a discount is allowed for early payment or payment is against a pro-forma invoice. Failure to pay in accordance with these terms will result in the Company instructing a third party to obtain settlement. Any costs incurred thereby will be charged to the Customer.
The Company reserves the right to charge interest on overdue debts at a rate of 4% above Royal Bank of Scotland plc bank base rate.
Any times quoted for dispatch are to be treated as estimates only and the Company shall not be liable for failure to dispatch within such time. In all cases, whether a time for dispatch be quoted or not, the time for dispatch shall be extended by a reasonable period if delay in dispatch is caused by instructions or lack of instructions from the Customer or by industrial dispute, or by any cause whatsoever beyond the reasonable control of the Company.
MINIMUM ORDER QUANTITY
Please discuss your likely batch quantity requirements with our sales departments prior to ordering. On some items, ie coloured switches or special printing, MOQ's of 1,000 or more may apply unless the item is already in stock.
DAMAGE OR LOSS IN TRANSIT
If the Customer wishes the Company to make a claim on the carriers for a parcel damaged in transit, the Customer must notify the carriers and the Company within three working days of receipt. If a consignment fails to arrive within ten working days of the Customers' receipt of an advice note and invoice from the Company, the Customer should immediately notify the carrier and the Company. Claims can only be considered if made within this period. Shortage claims on consignments not damaged in transit should be made within seven working days.
Unless otherwise agreed, goods rejected by the Customer as not complying with the contract must be advised within 7 working days of receipt.
REFUSAL OF DELIVERY
If you refuse to accept delivery of goods that you have ordered, we reserve the right to bill you for both the cost of the shipment to you aswell as the cost of the return to us. Please note that the cost of the return to us can be considerably higher than the costs of sending the item.
DEFECTS AFTER DELIVERY
The Company will make good by repair, or at the Company's option, by the supply of a replacement, defects which under proper use, appear in the goods within a period of twelve calendar months after the goods have been delivered, and arise solely from faulty design, workmanship or materials, always provided that the defective parts have been returned to the Company if it be so required. The liability of the Company under this clause shall be in lieu of any warranty or condition implied by the law as to the quality or fitness for any particular purpose of the goods, and save as provided in this clause the Company shall not be under any liability, whether in contract, tort or otherwise, in respect of defects in goods delivered or for any injury (other than personal injury caused by the Company’s negligence as defined in Section 1 of the Unfair Contract Terms Act 1977), damage or loss resulting from such defect or from any work done in connection therewith. Provided however, that nothing in this clause shall operate to exclude any warranty or condition implied by law as to the quality of the goods in the event that the goods when sold by the Customer or when sold by any person or persons to whom the Customer may sell the goods shall become the subject of a consumer sale as defined in the Supply of Goods (Implied Terms) Act 1973, except to the extent that any claim under such warranty or condition shall have arisen from any act or omission by the Customer or by any other person or persons selling the goods by way of a consumer sale.
UK HEALTH & SAFETY ACT 1974
Detailed approval information is available on application. Approvals do not always cover every version of a component. Switches with metal levers (or metal fixing systems) do not comply with the latest standards on safety unless the fixing plate is reliably earthed. Product descriptions are, of necessity, abridged and users should always give full details of electrical load and environmental conditions so that a check can be made that the component is suitable for the application.
Unless otherwise agreed in writing, the contract shall in all aspects be construed and operate as an English contract and in conformity with English law.
STATUTORY AND OTHER REGULATIONS
If the cost to the Company of performing its obligations under the contract, be increased or reduced by reason of the making or amendment after the date of tender of any law or of any order, regulation, or bye-law having the force of law that shall affect the performance of the Company's obligations under the contract, the amount of such increase or reduction shall be added to or deducted from the contract price as the case may be.
REFUND AND CANCELLATION POLICY
In the event that you notice a problem with your order when you receive it, please notify us within 7 days of delivery. We will replace any goods that are incorrect, damaged or faulty on receipt, issue a refund or make good any shortage or non-delivery.
For non faulty goods you have the right to return these to us but you must notify us within 7 days. These goods must be returned by a secure method and at your cost and risk in the original packaging. Once the goods have been received back in good condition your order will be refunded . We will not refund the cost of any special deliveries such as next day services. For international orders we are unable to refund delivery costs.
INTERPARTS reserve the right to charge a re-stocking fee of 15% for business to business transactions. This fee is chargable on items where there is a significant element of work involved in the packing and preparation of the order and in re-stocking the item.
OWNERSHIP OF RIGHTS
All rights, including copyright, in this website are owned or licensed to INTERPARTS. Any use of the website or it's contents or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or re-post anything on this website for any purpose.
ACCURACY OF CONTENT
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods are described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities are approximate only.
DAMAGE TO YOUR COMPUTER
We try to ensure that this website is free from viruses or defects. However we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for loss or damage with may arise to computer equipment as a result of using this website.
We reserve the right to revise and amend these Conditions from time to time to reflect changes in market conditions affecting our business, changes in payment methods or changes in relevant laws and regulatory requirements. You will be subject to the Conditions in force at the time that you order the Goods from us. We shall use our reasonable endeavours to notify you of any changes to these Conditions.